Industry

Flexible, scalable CCaaS across industries

Every sector has its own challenges. That's why Cxp is built to be flexible, delivering efficient customer engagement across industries. Whether you're a business handling sensitive data, high call volumes or multi-channel interactions, we help you boost team collaboration and deliver service that stands out.

industry
industry

Who we help


From customer support teams to back-office operations, at TelXL we empower organisations across industries to streamline communications, reduce operational stress and improve customer experiences. Cxp’s omnichannel functionality, feature-rich tools, built-in security and integration capabilities allow every team to work smarter, no matter their environment. 

customer-experience

BPO

Scale and align your operations to changing business needs with Cxp’s advanced features such as software integration. 

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Healthcare

Cxp allows you to meet the high communications demands of the healthcare sector, boosting patient experience whilst maintaining compliance. 

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Education

Communicate with students, parents and staff more effectively across multiple channels all Cxp's centralised, intuitive interface. 

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Legal

Streamline client communications, safeguard confidential information and maintain high levels of service across communication channels with Cxp.

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Manufacturing

Manage support across logistics, supply chains and customer service and handle all inbound enquiries, and collaborate across departments effortlessly. 

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Public Sector

Tailor communications to your needs through Cxp’s advanced features and benefit from built-in security such end-to-end encryption. 

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Finance

Handle sensitive communications with speed, accuracy and security at the centre. Cxp is a compliance-ready communication platform built for the finance sector. 

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Retail

Support customers effortlessly at every point of their sales experience through voice, webchat social and more. Cxp helps retail teams a deliver fast, personalised service. 

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Transport and Travel

Multi-channel communication helps your teams deliver great customer service, accessing live booking data and customer data with ease. 

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Why choose Cxp?

 

Experience a truly omnichannel platform built for today’s customer journeys. Cxp has the flexibility to adapt to your business needs, can scale as soon as you need it to, and offers modular pricing that means you only pay for what you need.

 

Choose Cxp and get more than just a contact centre platform, get a solution that empowers agents and enhances your ability to deliver a great customer experience.

 

 

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Success story

 

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success-story