Inside TelXL
Our story
For over 20 years, TelXL have been dedicated to developing the best software to deliver exceptional telecommunication and contact centre experiences for all types of teams. Our team of creative, knowledgeable individuals are experts in bringing feature-rich cloud based voice, digital and omnichannel solutions to partners and their customers.
2001
TelXL was founded
More than 1 million monthly minutes carried
2004
2009
Entered CCaaS Market
Launched the first application-based VoIP phone
2010
2015
Greater than 10 monthly minutes
Became ISO and Cyber Essentials accredited
2018
2020
Reached 30 monthly minutes carried
Launched Cxp product

2022
2023
Launched PartnerXL
Reached over 50 employees

2024
Our portfolio


Our brand pillars
TelXL have been delivering innovative contact management solutions to the channel for over twenty years. Our solutions are designed to enhance customer experience and keep businesses ahead in an evolving market. We've built a strong reputation for innovation, quality, expertise and support which are delivered through our four key brand pillars, Xcellence, Xplore, Xperience and Xpand.
Xcellence

As industry experts with over two decades of experience, we have the knowledge and tools to help our partners deliver high-quality communication solutions.
Xplore

We are committed to driving innovation to meet the demands of modern businesses. Our in-depth knowledge of the industry combined with innovation allows us to stay ahead in today's market.
Xperience
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Your success is our priority which is why we work closely with you, taking a tailored approach to understand your unique requirements. Together we build a business strategy that delivers the best experience for you and your customers.
Xpand

As your business grows, TelXL are there to support you every step of the way. Our UK-based team are always on had to help you achieve your goals.
What our partners say

"The flexibility TelXL offer meant we could roll-out the features most important to use first, with access to more when we need them. Cxp is giving us a true omnichannel experience, on our own terms."
Roddy Forfar, Managing Director
Aquarius Contact Centres UK
