Inside TelXL

Heritage in communications, focus on experience
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Our story

For over 20 years, TelXL have been dedicated to developing the best software to deliver exceptional telecommunication and contact centre experiences for all types of teams. Our team of creative, knowledgeable individuals are experts in bringing feature-rich cloud based voice, digital and omnichannel solutions to partners and their customers.

 

2001

TelXL was founded

More than 1 million monthly minutes carried

2004

2009

Entered CCaaS Market

Launched the first application-based VoIP phone

2010

2015

Greater than 10 monthly minutes

Became ISO and Cyber Essentials accredited

2018

2020

Reached 30 monthly minutes carried

Launched Cxp product

2022

2023

Launched PartnerXL

Reached over 50 employees

2024

Our portfolio 

company
our-portfolio

Our brand pillars

 

TelXL have been delivering innovative contact management solutions to the channel for over twenty years. Our solutions are designed to enhance customer experience and keep businesses ahead in an evolving market. We've built a strong reputation for innovation, quality, expertise and support which are delivered through our four key brand pillars, Xcellence, Xplore, Xperience and Xpand.

Xcellence

As industry experts with over two decades of experience, we have the knowledge and tools to help our partners deliver high-quality communication solutions.

Xplore

We are committed to driving innovation to meet the demands of modern businesses. Our in-depth knowledge of the industry combined with innovation allows us to stay ahead in today's market.

Xperience

Your success is our priority which is why we work closely with you, taking a tailored approach to understand your unique requirements. Together we build a business strategy that delivers the best experience for you and your customers.

Xpand

As your business grows, TelXL are there to support you every step of the way. Our UK-based team are always on had to help you achieve your goals.

What our partners say

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"The flexibility TelXL offer meant we could roll-out the features most important to use first, with access to more when we need them. Cxp is giving us a true omnichannel experience, on our own terms."

Roddy Forfar, Managing Director
Aquarius Contact Centres UK

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