Blog - TelXL

Why agent experience matters for CX

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How AI is revolutionising contact centre software for better CX

XL Industry Insights, Contact Centre, Customer Experience

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Differences Between Contact Centres, Omnichannel Centres, and Call Centres

XL Educate, Contact Centre

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2025 trends for contact centres: the future of customer service

XL Industry Insights, Contact Centre, CCaaS, Customer Experience

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Interview with CEO Aaron Fox: Reflecting on 2024 and Looking to 2025

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Tis’ the season for acts of kindness — one donation at time

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Comms Vision 2024 was a 'shooting' success

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BPOs managing traffic: the importance of the right contact centre platform

Contact Centre, Customer Experience, BPO

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TelXL hosts a Spooktacular "Bring Your Kids to Work Day" on Halloween

Events

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Rethinking consumer purchasing: The importance of customer experience for SMEs

Contact Centre, Customer Experience

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