--- title: About Us | TelXL description: TelXL is a UK, channel-only provider of cloud communications, Contact Centre and AI-powered CX products. Learn our story and meet the team.TelXL is a UK, channel-only provider of cloud communications, Contact Centre and AI-powered CX products. Learn our story and meet the team. image: https://telxl.com/hubfs/Standard%20social%20image/standard%20social%20image%20for%20the%20website.png --- [![TelXL](https://telxl.com/hubfs/TelXL-logo-strapline_256x119.png)](https://telxl.com) [Home](https://telxl.com) Products [Contact Centre](https://telxl.com/contact-centre) [AI Virtual Receptionist](https://telxl.com/ai-virtual-receptionist) [Cxp Analytics](https://telxl.com/cxp-analytics) [Cxp Insights](https://telxl.com/cxp-insights) [Partners](https://telxl.com/partners) Company [About Us](https://telxl.com/about) [Careers](https://telxl.com/careers) [Blog & News](https://telxl.com/blog) [Book a demo](https://telxl.com/about#contact) About TelXL # We're creating *customer experience*. TelXL is a UK, channel-only provider of cloud communications and Contact Centre as a Service (CCaaS) solutions. We sell exclusively through and with our partners, combining CCaaS, AI and analytics with control of the underlying telephony and voice network. That means partners can deliver dependable, AI-ready customer experiences on a platform they can trust. [Become a partner →](https://telxl.com/partners) [Our story](https://telxl.com/about#story) **Redditch** UK **Channel-only** **CCaaS + AI + Analytics** Our story ## From connectivity to a complete CX portfolio TelXL was built on a simple belief: that great customer experience starts with dependable connectivity, and gets better with the right intelligence layered on top. We built our name delivering cloud communications and Contact Centre as a Service (CCaaS) to UK businesses through the channel. As customer expectations have evolved, so has our portfolio. Alongside our core CCaaS platform, we now offer Alix (our AI Virtual Receptionist), Cxp Insights and Cxp Analytics, giving partners three new, platform-agnostic ways into any customer, regardless of what they run today. What drives us ## Our values ### Partner-first We're the partner behind the partner: your success is how we measure ours. ### Practical innovation AI and analytics that solve real business problems, not technology for its own sake. ### Trust & control We control the underlying network, so partners can rely on what we deliver. ### Outcome-driven Every product exists to deliver a measurable business outcome, for partners and their customers. Our journey ## Milestones ### Cloud communications & CCaaS TelXL establishes itself as a UK, channel-only provider of cloud communications and Contact Centre as a Service solutions. ### Investing in the network TelXL takes control of the underlying telephony and voice network, so partners can rely on a dependable, AI-ready platform. ### Expanding into AI Launch of Alix, Cxp Insights and Cxp Analytics: a platform-agnostic AI suite partners can sell into any customer, on any CCaaS platform. ### Growing PartnerXL TelXL continues to invest in its partner programme, PartnerXL, to help partners sell connectivity, contact centre and AI together. Meet the team ## Leadership TelXL is led by Aaron Fox, Chief Executive Officer, and a leadership team focused on building the go-to technology partner for channel growth. ![Aaron Fox](https://telxl.com/hubfs/Aaron%20Fox%20CEO%20Oct%202024.jpg) ### Aaron Fox Chief Executive Officer Leads TelXL's strategy and growth, with a focus on building the go-to technology partner for the channel. ![Tom Nelson-Conway](https://telxl.com/hubfs/Tom%20N-C_Tom-N-C_RT_COL_Web.jpg) ### Tom Nelson-Conway Chief Operations Officer Oversees day-to-day delivery, making sure partners and their customers get a dependable service. ![James Evans](https://telxl.com/hubfs/James-E_RT_COL_Web.jpg) ### James Evans Chief Finance Officer Drives TelXL's financial strategy, planning and long-term growth. ![Steve Clark](https://telxl.com/hubfs/Staff%20images/Steve%20Clark_Head%20of%20Sales.png) ### Steve Clark Head of Sales Leads TelXL's partner sales strategy and drives commercial growth through CCaaS and AI communication. Get in touch ## Want to know more about TelXL? Whether you're exploring a partnership, a customer looking for a demo, or press & media, we'd love to hear from you. **+44 3300 220022** **enquiries@telxl.com** TelXL Limited, Unit 2 & 3, Centech Park, Fringe Meadow Rd, Moons Moat North Industrial Estate, Redditch, B98 9NR. Registered in England & Wales, company number 04249562. ### Send us a message We'll be in touch within one working day. ![TelXL](https://telxl.com/hubfs/Tel-XL-logo5.png) #### Policies [Privacy Policy](https://telxl.com/privacy-policy) [Cookie Policy](https://telxl.com/cookie-policy) [Complaints Policy](https://telxl.com/complaints-policy) [Supplier Code of Conduct](https://telxl.com/supplier-code-of-conduct) [Supplier Terms and Conditions](https://telxl.com/supplier-terms-and-conditions) **[+44 3300 220022](tel:03300220022)** Unit 2 & 3, Fringe Meadow Rd, Moons Moat North Industrial Estate Redditch B98 9NR [Support](https://telxl.com/support) Copyright © 2026 TelXL Limited. All rights reserved.