About TelXL

We're creating customer experience .

TelXL is a UK, channel-only provider of cloud communications and Contact Centre as a Service (CCaaS) solutions. We sell exclusively through and with our partners, combining CCaaS, AI and analytics with control of the underlying telephony and voice network. That means partners can deliver dependable, AI-ready customer experiences on a platform they can trust.

Become a partner → Our story

Redditch UK Channel-only CCaaS + AI + Analytics

Our story

From connectivity to a complete CX portfolio

TelXL was built on a simple belief: that great customer experience starts with dependable connectivity, and gets better with the right intelligence layered on top. We built our name delivering cloud communications and Contact Centre as a Service (CCaaS) to UK businesses through the channel.

As customer expectations have evolved, so has our portfolio. Alongside our core CCaaS platform, we now offer Alix (our AI Virtual Receptionist), Cxp Insights and Cxp Analytics, giving partners three new, platform-agnostic ways into any customer, regardless of what they run today.

What drives us

Our values

Partner-first

We're the partner behind the partner: your success is how we measure ours.

Practical innovation

AI and analytics that solve real business problems, not technology for its own sake.

Trust & control

We control the underlying network, so partners can rely on what we deliver.

Outcome-driven

Every product exists to deliver a measurable business outcome, for partners and their customers.

Our journey

Milestones

Cloud communications & CCaaS

TelXL establishes itself as a UK, channel-only provider of cloud communications and Contact Centre as a Service solutions.

Investing in the network

TelXL takes control of the underlying telephony and voice network, so partners can rely on a dependable, AI-ready platform.

Expanding into AI

Launch of Alix, Cxp Insights and Cxp Analytics: a platform-agnostic AI suite partners can sell into any customer, on any CCaaS platform.

Growing PartnerXL

TelXL continues to invest in its partner programme, PartnerXL, to help partners sell connectivity, contact centre and AI together.

Meet the team

Leadership

TelXL is led by Aaron Fox, Chief Executive Officer, and a leadership team focused on building the go-to technology partner for channel growth.

Aaron Fox

Chief Executive Officer

Leads TelXL's strategy and growth, with a focus on building the go-to technology partner for the channel.

Tom Nelson-Conway

Chief Operations Officer

Oversees day-to-day delivery, making sure partners and their customers get a dependable service.

James Evans

Chief Finance Officer

Drives TelXL's financial strategy, planning and long-term growth.

Get in touch

Want to know more about TelXL?

Whether you're exploring a partnership, a customer looking for a demo, or press & media, we'd love to hear from you.

+44 3300 220022 enquiries@telxl.com

TelXL Limited, Unit 2 & 3, Centech Park, Fringe Meadow Rd, Moons Moat North Industrial Estate, Redditch, B98 9NR. Registered in England & Wales, company number 04249562.

Send us a message

We'll be in touch within one working day.