Alix is an AI-powered Agent platform that answers calls, books updates and follows up, without extra staff or long implementation projects. It works alongside your customers' existing teams, not instead of them, giving you an easy, high-impact AI offering that customers will actually adopt.
Alix handles tactical workloads and routine enquiries end to end, freeing your customers' teams to focus on higher-value work, not replacing them.
Extend your own brand identity while delivering cutting-edge AI capabilities, with built-in analytics and insight into customer usage and outcomes.
Customers expect an instant response. You can't answer every call, and every missed call is a customer going straight to a competitor. One payroll company was missing 104 inbound calls a day before deploying Alix.
Within 30 days of going live, they had no missed calls, a 43% increase in leads captured and a 73% increase in new business won. The parent company then rolled Alix out across its other brands.
End-to-end call management with post-call automation handling bookings, CRM updates and follow-ups, all without human interaction.
No developers needed for basic setup. Train Alix on the customer's knowledge base, configure call flows and start seeing the benefits in days.
Flexible capacity that scales instantly as customer demand increases, with simple per-minute pricing and no overage surprises.
Built on native speech-to-speech AI, so it understands and responds conversationally, not like a traditional IVR.
24/7, 365 days a year, whether a customer's team is busy, closed, or simply unavailable.
Speech-to-speech AI that understands and responds conversationally in up to 15 languages.
Bookings, CRM updates and follow-ups handled automatically, without human interaction.
Every interaction automatically captured and summarised directly into the customer's CRM.
Every call transcribed, summarised and recorded, so nothing is lost and everything is reviewable.
Built-in handover to a live agent whenever a conversation needs a human touch.
Non-technical teams can self-serve, with no developers required.
Train Alix on the customer's existing knowledge base and documents, no developers required.
Configure call flows to match how the business actually handles enquiries and bookings.
Alix starts answering calls and messages, resolving enquiries end to end from day one.
Every call is transcribed and analysed, so performance can be reviewed and refined continuously.
Simple, usage-based pricing, so partners and customers only pay for what's used, with no spend or term commitments.
Alix can be fully white-labelled, so you can present it as your own solution to your customer base.
It's designed to be simple and turnkey. No developers are needed for basic setup, and customers can be live within days.
Alix is powered by speech-to-speech AI and can understand and respond conversationally in up to 15 languages.
Alix has seamless human handover built in, so conversations move to a live agent whenever that's the right outcome.
Ready to transform customer contact into your customers' competitive advantage? Connect with TelXL's CX specialists to discover how Alix fits your channel.
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