Bring your own carrier (BYOC)
Flexible CCaaS that works with what you already have.
Simply overlay Cxp to your existing telephony infrastructure reducing the need for a rip-and-replace. Our solution is designed to adapt to your unique requirements and is compatible with a wide range of SIP carriers, helping you avoid unnecessary costs and complexity.


What is BYOC?
Our "bring-your-own-carrier" (BYOC) option lets you use your existing telephony provider with our platform. This means you keep the services you trust while unlocking the power of Cxp.
It’s flexible, future-proof and ideal for businesses that are tied into lengthy contracts or are wanting to stay in control of their voice infrastructure.
Whether you have established SIP trunks, require new ones or assistance with moving SIP - we are here to help!

Your Customer Benefits
Cxp is for everyone! Whether you need new or existing SIP capability, we have an option for you.
Cost-effective

Keep your existing rates and avoid the costs of new line rental and porting charges, reducing the overall spend on migrating to a new platform.
Minimise disruption

No need to port numbers or replace existing SIP infrastructure - which means less complexity and less downtime when you switch over.
Maximise ROI

Our BYOC option extends the value of your previous investment in SIP infrastructure, so you get the full benefit you've already paid for.
Stay in control

BYOC gives you full control of your call traffic, from the way it's routed to where it terminates, so we can meet even the most complex requirements.
How it works with existing SIP infrastructure?
We securely connect your SIP infrastructure with our cloud platform and that's it! Your carrier will route the calls to Cxp, and our software handles everything from there - from call queues and communication channels to reporting and analytics.
Compatible with most SIP trunks
We connect to our Cxp platform via secure protocols
Scale with ease, and skip the complexity of switching carriers
Ease the transition of consolidating of your technology providers and avoid early termination fees

Compatibility
Whether you're a TelXL customer or partner, we're determined to make your life as easy as possible. BYOC with Cxp supports SIP-compliant carriers. We’ve tested and proven integrations with leading UK providers, preventing early contract termination costs.
You could be a TelXL partner managing a customer base, or a specific customer with a complex existing setup that you don't want to rebuild. Either way, you will have a flexible CCaaS solution that is easy to manage and cost effective.
Who is BYOC for?
TelXL partners managing customer infrastructure
Any business with complex, custom infrastructure
Where setups starting from scratch is an issue
Anyone with existing fixed-term SIP carrier contracts
Customers looking to expand their Business Continuity Planning and Disaster Recovery
