What is The Partner Program?
TelXL’s PartnerXL channel ecosystem empowers partners to offer agile Contact Centre solutions to suit all business and customer needs.
Designed for the channel, built for customers. Become part of the PartnerXL program to offer your customers the Cxp solution that suits their specific needs.
Why Cxp is the solution
Customer expectations are increasing.
Businesses need to be contactable via all channels convenient to their customers, offer personalised services, and resolve issues near instantly.
With the Cxp Platform, you can offer your customers a solution that’s tailored to them. Whether it’s voice, digital, or the full omnichannel experience, Cxp isn’t limited by the number of agents or the size of the company.
Why Partner with TelXL?
100% channel
We want to work with you to drive your revenue.
Customer driven
Built to create exceptional customer service.
Partner-focused
Get continuous, expert guidance with a dedicated support team.
Flexible
Give your customers what they want with Cxp. Provision services designed for them.
Agile
Designed to enable Contact Centres of all sizes with enterprise-grade services.
Rewards
Your success is our success. Benefit from increased rewards the more success you have.
Partner Benefits
Silver
Gold
Platinum
Marketing
Press release announcement |
|||
Marketing review meetings |
|||
Joint campaign support |
|||
Access to marketing funds |
|
Press release announcement |
Silver |
|
Gold |
|
Platinum | |
|
Marketing review meetings |
Silver |
|
Gold |
|
Platinum | |
|
Joint campaign support |
Silver |
|
Gold |
|
Platinum | |
|
Access to marketing funds |
Silver |
|
Gold |
|
Platinum |
Incentives
First six months' incentives |
|||
Access to SPIFFS |
|||
Partner Rebate Scheme |
|
First six months' incentives |
Silver |
|
Gold |
|
Platinum | |
|
Access to SPIFFS |
Silver |
|
Gold |
|
Platinum | |
|
Partner Rebate Scheme |
Silver |
|
Gold |
|
Platinum |
Tools & collateral
Access to the partner portal |
|||
Social media tools |
|||
Joint branded collateral |
|
Access to the partner portal |
Silver |
|
Gold |
|
Platinum | |
|
Social media tools |
Silver |
|
Gold |
|
Platinum | |
|
Joint branded collateral |
Silver |
|
Gold |
|
Platinum |
Website
Logo published on TelXL's website |
|||
Full profile on the website |
|||
Lead referral |
|
Logo published on TelXL's website |
Silver |
|
Gold |
|
Platinum | |
|
Full profile on the website |
Silver |
|
Gold |
|
Platinum | |
|
Lead referral |
Silver |
|
Gold |
|
Platinum |
Support
Onboarding and training |
|||
Technical support line |
|||
Named implementation manager |
|
Onboarding and training |
Silver |
|
Gold |
|
Platinum | |
|
Technical support line |
Silver |
|
Gold |
|
Platinum | |
|
Named implementation manager |
Silver |
|
Gold |
|
Platinum |
Account Management
Sales Support |
|||
Manager level |
Account Manager |
Named Senior Account Manager |
Partner Director |
Review engagement |
Quarterly reviews |
Monthly reviews |
Monthly reviews |
Weekly update calls |
|
Sales Support |
Silver |
|
Gold |
|
Platinum | |
|
Manager level |
Silver |
Account Manager |
Gold |
Named Senior Account Manager |
Platinum | Partner Director |
|
Review engagement |
Silver |
Quarterly reviews |
Gold |
Monthly reviews |
Platinum | Monthly reviews |
|
Weekly update calls |
Silver |
|
Gold |
|
Platinum |
Join the PartnerXL team
Enquire today.