Latest News
Latest News
Connect365 Partners with TelXL to Create Exceptional Customer Experiences
Connect365 takes its contact centre portfolio to the next level by partnering with industry veteran of 20 years and CCaaS expert, TelXL.Connect365 can now provide its clients with an agile CCaaS platform, Cxp, which meets the demands of the evolving small to...
TelXL CEO Nominated for Service to the Channel Award
TelXL’s CEO has been nominated for the Comms Business Services to Channel – Hall of Fame award. The Comms Business Awards celebrate the fantastic work happening across the Channel and shine a spotlight on the people and companies that are making a difference. CEO,...
TelXL Nominated for Best Workplace Award
The TelXL team are proud to announce that they have been nominated for CRN Sales and Marketing’s Best Place to Work For award. The prestigious awards recognise and reward the achievements of those individuals and teams that are responsible for making the Channel truly...
TelXL Nominated for Technology Reseller Awards
TelXL has been nominated for two Technology Reseller Awards for its service to the Channel over the past year. The Technology Reseller Awards recognise and celebrate the contributions that technology vendors, distributors, MSPs, resellers and service and maintenance...
TelXL Celebrate the Successful Launch of Its Partner Program
The TelXL team recently celebrated the launch of PartnerXL, the new partner program which will bring TelXL’s contact centre solution, Cxp, to the Channel.The team came together to raise a glass to the success of the partner program and to thank staff for their hard...
Press Release: TelXL announces the launch of its first partner program
Today (Monday 3rd April 2023), TelXL has announced the launch of PartnerXL. A partner program aligned with its mission of creating exceptional customer experiences with innovative CCaaS solutions. Partners can now become a reseller of TelXL’s new-to-market CcaaS...
Understanding the AI Opportunities for Contact and Call Centres
Artificial intelligence may sound like a phrase from a Sci-Fi film, but this is a technology that is becoming more accessible to almost every industry. The advancement of AI technology has allowed us to talk to our smart phones, log into our banking apps with facial...
The TelXL Team Share Their Insights from the Call and Contact Centre Expo
The TelXL team attended one of the most important events of the year for contact centre managers and resellers. The Call and Contact Centre Expo is the cornerstone event for companies working in the contact centre industry, giving businesses large and small the chance to showcase their technologies with thought leadership sessions and plenty of networking.
Bringing Contact Centre Back-and-Front-Offices Together with Teams
Over the last three to four years, Microsoft has developed its internet-based phone system at pace, delivering capabilities that challenge the position of traditional on-prem and Hosted PBX platforms.Given Microsoft’s immovable presence in business productivity, and...
Why should SMEs consider upgrading to a contact centre solution?
Thinking about the types of businesses that run contact centres, you might not immediately think of an SME. While it’s true that the penetration of contact centre technologies is lower in smaller organisations, over half of UK contact centres are under 50 seats. The...