Join TelXL’s Partner Community

Creating exceptional customer experiences together.

What is The Partner Program?

TelXL’s PartnerXL channel ecosystem empowers partners to offer agile Contact Centre solutions to suit all business and customer needs.

Designed for the channel, built for customers. Become part of the PartnerXL program to offer your customers the Cxp solution that suits their specific needs.

Why Cxp is the solution

Customer expectations are increasing.

Businesses need to be contactable via all channels convenient to their customers, offer personalised services, and resolve issues near instantly.

With the Cxp Platform, you can offer your customers a solution that’s tailored to them. Whether it’s voice, digital, or the full omnichannel experience, Cxp isn’t limited by the number of agents or the size of the company.

Cxp: The Customer Experience Platform

Why Partner with TelXL?

100% channel

We want to work with you to drive your revenue.

Customer driven

Built to create exceptional customer service.

Partner-focused

Get continuous, expert guidance with a dedicated support team.

Flexible

Give your customers what they want with Cxp. Provision services designed for them.

Agile

Designed to enable Contact Centres of all sizes with enterprise-grade services.

Rewards

Your success is our success. Benefit from increased rewards the more success you have.

Contact centre solutions, the way you want them.

Partner Benefits

	Silver	Gold	Platinum

Marketing

Press release announcement
Marketing review meetings
Joint campaign support
Access to marketing funds

Incentives

First six months' incentives
Access to SPIFFS
Partner Rebate Scheme

Tools & collateral

Access to the partner portal
Social media tools
Joint branded collateral

Website

Logo published on TelXL's website
Full profile on the website
Lead referral

Support

Onboarding and training
Technical support line
Named implementation manager

Account Management

Sales Support
Manager level	Account Manager	Named Senior Account Manager	Partner Director
Review engagement	Quarterly reviews	Monthly reviews	Monthly reviews
Weekly update calls