Meet the Team
Chairman & CCO
Nigel founded TelXL in 2004 and has been Chairman and CCO ever since. Nigel’s wisdom and experience is invaluable in ensuring the business’s longevity and attracting channel partners.
Aaron joined TelXL in 2009 and worked through a variety of roles before becoming CEO. Aaron’s role focusses on driving innovative technology through the channel market to enable businesses to give their customers exceptional experiences.
Andy joined TelXL in 2020 after over a decade of successfully working in sales. He manages the day-to-day responsibilities at TelXL, focussing on management and revenue growth for the business and our partners.
Tatum, our resident product expert, joined TelXL in 2021 after over a decade of living and breathing technology. As Chief Product Officer he is responsible for the team that delivers our CXP Suite.
Stephanie joined TelXL in 2020 after over a decade of business improvement experience. She currently leads on strategy to drive operational excellence and works to develop foundations for sustainable growth.
Craig has over 20 years’ experience developing software for a range of enterprises. As Chief Technology Officer, Craig is always looking out for the next great technology disruptors.
James is a Chartered Management Accountant who joined TelXL in 2021. Prior to joining the business, he worked with FTSE listed international corporates in a diverse range of industries.
Tom joined TelXL in 2022 as Sales Manager after working in accounts for over 10 years. He works to drive channel sales, enhance business processes, and create go-to-market strategies.
Our Office Manager Sarah joined TelXL in 2020. She joined the business after relocating back to the UK after having lived and worked in New Zealand for seven years.
Artificial intelligence may sound like a phrase from a Sci-Fi film, but this is a technology that is becoming more accessible to almost every industry. The advancement of AI technology has allowed us to talk to our smart phones, log into our banking apps with facial...
The TelXL team attended one of the most important events of the year for contact centre managers and resellers. The Call and Contact Centre Expo is the cornerstone event for companies working in the contact centre industry, giving businesses large and small the chance to showcase their technologies with thought leadership sessions and plenty of networking.
Over the last three to four years, Microsoft has developed its internet-based phone system at pace, delivering capabilities that challenge the position of traditional on-prem and Hosted PBX platforms.Given Microsoft’s immovable presence in business productivity, and...
Thinking about the types of businesses that run contact centres, you might not immediately think of an SME. While it’s true that the penetration of contact centre technologies is lower in smaller organisations, over half of UK contact centres are under 50 seats. The...
TelXL and CEO Aaron Fox both won awards at The UC Partner Awards 2022, taking home the Best Service Provider and Channel Leader of the Year respectively. The award show, which took place on Thursday 17th November 2022, is dedicated to celebrating channel success in...
We are well on the path towards digital-first interactions. The speed of advancement in both business and consumer technology means that most contact centre managers seem destined never to feel ready for the future. The impact of technological diffusion over the past...