TelXL and CEO Aaron Fox both won awards at The UC Partner Awards 2022, taking home the Best Service Provider and Channel Leader of the Year respectively. The award show, which took place on Thursday 17th November 2022, is dedicated to celebrating channel success in the UC and collaboration industry.
For over 20 years, TelXL has partnered and grown alongside some of the UK’s major resellers. TelXL provided the technology and operational capabilities, while the resellers fulfilled sales and marketing functions. Together, they have found service solutions for the Channel and have now become award-winning providers.
TelXL’s mission to deliver an exceptional customer experience steered them to look at industry analysis and partner feedback, as well as the emerging needs of end-users to reimagine what ‘best-of-breed’ looks like for contacts, agents, admins, and decision makers. And with a more palatable pricing structure for this technology, businesses of all sizes can take advantage of a wide range of internal and external optimisations.
For the Best Service Provider award, TelXL were praised for their work in helping ‘partners adapt to market changes and the impact that that has had on the SMB segments’ and working to set the tone for changes happening in the Channel today.
The Channel Leader of the Year prize was created for those ‘blazing a trail of success and inspiring those around them’, with TelXL’s Aaron Fox taking home the award.
Aaron was acknowledged for having ‘completely transformed TelXL since he took over in 2020’ and applauded his work on TelXL’s go-to market strategy, the company culture, and his pursuit for perfection.
“We’re very grateful to have been honoured with these awards. We have been a committed service provider for over two decades, but it’s great to be recognised by the industry and have our expanding team know that their hard work is award-winning!
“We’re looking forward to continuing to support our partners into 2023, building new relationships and sharing projects we’ve been working on, including our upcoming CXP platform. We are proud to be the Best Service Provider for 2023 and I am personally honoured to be named Channel Leader of the Year.”
Aaron Fox, CEO, TelXL
TelXL believe the lines between UCaaS and CCaaS are blurring, and the two disparate technologies are starting to blend into one. As SMEs grow, they need a communications platform that can grow with them. While many may start with UCaaS, their needs mature into CCaaS. The upcoming customer experience platform, Cxp, has been designed to be a complimentary platform for UCaaS resellers, providing a natural overlay to augment UCaaS systems with contact centre functionality.