PRESS RELEASE
Redditch, United Kingdom (4th June 2024) Contact centre as a service (CCaaS) provider, TelXL has secured a win at the 2024 Technology Reseller Awards recognising its work as a cloud software vendor.
TelXL won this prestigious award for their innovative approach to contact centre management software and their drive to ensure all companies can offer excellent customer experience. Their Cxp platform is unique design idea based on providing ‘elemental’ contact management software - allowing resellers to select and build their own propositions that talk directly to the missing abilities in their customers’ portfolio in delivering internal and external customer experience.
“I am overwhelmed to have received this award on behalf of the TelXL team. Since the launch of Cxp, we have been laser focused on developing feature-rich contact centre software to an underserved SME market.
“The ICT industry evolves at an exponential rate; with each technology iteration aiming to add more value and improve some facet of our lives, therefore being recognised for our contribution among such a diverse, innovative selection of companies is fantastic. We were honoured to be one of the winners and enjoyed spending the evening celebrating the successes of so many across the industry.”
Aaron Fox, TelXL, CEO
TelXL is 100% channel focused and has developed a product and proposition for small to medium sized contact centres. It also complements reseller sentiment; namely easy market entry, nuanced implementation support, quicker time to revenue, access to vendor support and the ability to nurture longer-term relationships built on being a trusted advisor for future needs.
The Technology Reseller Awards were announced at a ceremony at the Royal Lancaster Hotel, London on Thursday 23rd May 2024.
TelXL believes better contact management technology should be available to all, regardless of size. Whether complementing an existing voice or UCaaS implementation, or replacing an existing contact centre solution, Cxp can help drive exceptional customer experience.
Find out how easy it is by booking a demo.