PSTN Switch Off: TelXL customers will see a seamless transitionOur national analogue PSTN and ISDN networks will no longer be around from 2025 as the UK moves to a...
5 influential contact centre trends for 2022 and beyondIt is clear that the challenges of COVID and the emergence of new technologies, at record speeds, pa...
The direction of Microsoft Teams and relevance to contact centresMicrosoft Teams first came on to the scene as recently as 2016 after a company hackathon. Subsequent...
