As the year draws to a close, consumers prepare for some of the most significant shopping events of ...
This year, we decided to add a little extra magic to our annual "Bring Your Kids to Work Day" by hos...
Recession, economic downturn, decline in salaries and the rise in household bills are just some of t...
When imagining a contact centre, you may be thinking of a field of desks and headsets, with dedicate...
Omnichannel platforms are the future of online customer services. Offering a seamless and consistent...
Contact Centre as a Service (CCaaS) is a cloud-based solution that empowers businesses to manage the...
