Developing contact centre software takes various roles, functions and skills from design, development, operations, sales, finance, HR and marketing - they all play a crucial role within TelXL. In this series of Meet the Team blogs, we hope to give you an insight into the people behind TelXL who are committed to creating the best contact centre software in the market.
In this latest Meet the Team, the HR department interviewed Maria Tiscornia, our Executive Assistant (EA), who's been with the business for over two years.
What initially attracted you to TelXL?
It was a new role for the business and a blank canvas for me to develop and create. After so many years in the EA role, it's nice to put your stamp on the role and make a difference to a business. Also, when I met Aaron [CEO], I could see we could work well together.
In three words, please describe TelXL?
Collaboration, Innovation, Rewarding
I work with many different people across the business, the biggest and most rewarding challenge is getting everyone aligned and working to the same deadlines.
To date, what has been your biggest highlight?
My biggest highlight since working at TelXL is that I have been able to make the role my own and be involved in business-wide projects.
Since you've been here for a couple of years. how would you describe the company culture?
I've seen the company grow and develop over the last couple of years and would describe today's culture as friendly, hands-on, and inclusive.
Being part of the future of TelXL! We have lots of exciting things happening in the coming months/years and I am looking forward to being a part of it.
Tell us a bit about yourself:
How long have you been an EA?I've been an EA for over 30 years. I started helping my dad when his 'Secretary' retired and he needed a hand. I can speak five languages which has meant I've been able to work in various countries globally across different sectors.
What do you like to do outside of work?I like to go for long walks with my two dogs, I also like to read and cook. I enjoy spending time with my partner and my three daughters all of whom have left home so any time with them is precious. I enjoy going out for meals or concerts with friends too.
Describe yourself in three words.
Reliable, assertive, and adaptable.
"Since Maria joined as my Executive Assistant, I’ve realised just how important trust is in this kind of working relationship. Two and a half years on, I honestly can’t picture TelXL without her. Having Maria by my side helps us achieve more results and better outcomes. She keeps me on track, focused, and helps me be the best version of myself."
Aaron Fox, Chief Executive