by tel-admin | Jun 20, 2022 | XL Industry Insights
It is clear that the challenges of COVID and the emergence of new technologies, at record speeds, particularly in the communication and collaboration space, have changed contact centres for good. Here at TelXL we have some exciting plans for our future product roadmap...
by tel-admin | Mar 1, 2022 | XL Industry Insights
Microsoft Teams first came on to the scene as recently as 2016 after a company hackathon. Subsequently, growth has been astronomical, not least over the past few years during COVID. Now the role of Teams is evolving, and it is relevant to contact centres. We explain...
